Terms & Conditions

Company Name: Zynety Textiles and Fashion Private Limited
Registered Address: 202, 2ND FLOOR, OCEAN COMPLEX, P-6, SECTOR-18, NOIDA, GAUTAM BUDDHA NAGAR – 201301, UTTAR PRADESH
Email: zynetytextilefashionpvtltd@gmail.com
Phone: +91 9220918341


1. Acceptance of Terms

By accessing, browsing, or purchasing from the website, online store, or any digital platform owned and managed by Zynety Textiles and Fashion Private Limited (“Company,” “We,” “Us,” or “Our”), you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our website or services.


2. Eligibility

Our products and services are intended for individuals above the legal purchasing age and capable of entering into binding contracts under Indian law. If you are under 18 years of age, you may use our services only under the supervision of a parent or legal guardian.


3. Website Use

You agree:

  • Not to misuse the website or violate applicable laws

  • Not to copy, reproduce, modify, or distribute any content without written permission

  • Not to attempt unauthorized access to our systems, user accounts, or databases

  • Not to engage in fraudulent activity or misrepresentation

We reserve the right to terminate or restrict access for any misuse of our services.


4. Product Information & Pricing

We make best efforts to ensure accuracy of product descriptions, images, colors, specifications, availability, and pricing. However:

  • Actual product color may vary due to photographic lighting or display settings.

  • Prices may be updated without prior notice.

  • We reserve the right to modify, discontinue, or limit quantities at any time.

In case of pricing errors or incorrect listings, we reserve the right to cancel an order and issue a refund.


5. Ordering & Payment

When you place an order:

  • You confirm that all order details are accurate.

  • You authorize us to process the payment through our secure payment channels.

Accepted payment modes may include:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Cash on Delivery (if available)

We are not responsible for payment failures caused by bank systems, third-party gateways, or network issues.


6. Shipping & Delivery

  • Orders are shipped to the address provided by the buyer.

  • Delivery timelines depend on product availability, courier policies, and geographic location.

  • We are not liable for delays caused by courier services, natural events, strikes, or unforeseen logistics disruptions.

  • Shipping charges (if any) will be displayed during checkout.

Risk of loss passes to the customer once goods are handed over to the courier.


7. Returns, Exchange & Refund Policy

Returns, exchanges, or refunds are subject to our Return & Exchange Policy, available on our website/platform.

Typically:

  • Only unused, unwashed, and undamaged products with original tags and packaging may be eligible.

  • Refunds or store credits may be issued after quality inspection.

  • Products damaged by customer handling are not eligible for return.

Custom-made, clearance, or discounted products may not be eligible unless defective at delivery.


8. Intellectual Property Rights

All website content including text, graphics, images, trademarks, logos, product catalogues, and digital assets are owned or licensed by Zynety Textiles and Fashion Private Limited.

Users must not:

  • Copy or reuse product photos, descriptions, brand visuals, pricing information, or blog content

  • Reverse-engineer website content or use it for competitive or commercial use

Unauthorized use will be legally actionable.


9. User Account & Security

When you create an account:

  • You are responsible for maintaining confidentiality of login details.

  • You agree to notify us immediately in case of unauthorized access.

We are not liable for losses arising from account misuse.


10. Promotions, Discounts & Coupons

  • Promotional offers are at the discretion of Zynety Textiles and Fashion Private Limited.

  • Offers may change, expire, or be withdrawn without notice.

  • Coupons cannot be redeemed for cash.

  • Misuse of promotional benefits may result in cancellation or account suspension.


11. Privacy Policy

Use of our services is governed by our Privacy Policy, which explains how we collect, store, and protect personal data.

Personal information will not be sold, rented, or misused, except as required by law or for legitimate business operations.


12. Limitation of Liability

To the fullest extent permitted by law, Zynety Textiles and Fashion Private Limited shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profit, data, reputation, or business interruption

  • Delivery or courier delays

  • Website performance issues due to hosting or network failures

Maximum liability in any circumstance will not exceed the transaction value paid by the customer.


13. Indemnification

You agree to indemnify and hold harmless Zynety Textiles and Fashion Private Limited against any claims, damages, disputes, or expenses arising from:

  • Violation of these Terms & Conditions

  • Unauthorized access or misuse of our platform

  • Fraudulent or illegal activity


14. Third-Party Services

We may integrate third-party logistics, payment gateways, SMS/email services, hosting providers, or analytics tools.

We are not responsible for:

  • System failures, errors, or downtime caused by third-party platforms

  • Data breaches or unauthorized transfers handled by these providers


15. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any dispute, claim, or legal proceeding will fall under the exclusive jurisdiction of courts in Noida, Uttar Pradesh.


16. Amendments & Updates

We reserve the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of our services indicates acceptance of updated terms.


17. Contact Information

For queries, support, customer complaints, legal notices or clarifications:

Zynety Textiles and Fashion Private Limited
202, 2ND FLOOR, OCEAN COMPLEX, P-6, SECTOR-18
NOIDA, GAUTAM BUDDHA NAGAR – 201301, UTTAR PRADESH
📧 Email: zynetytextilefashionpvtltd@gmail.com
📞 Phone: +91 9220918341