Privacy Policy

Company Name: Zynety Textiles and Fashion Private Limited
Registered Address: 202, 2ND FLOOR, OCEAN COMPLEX, P-6, SECTOR-18, NOIDA, GAUTAM BUDDHA NAGAR – 201301, UTTAR PRADESH
Email: zynetytextilefashionpvtltd@gmail.com
Phone: +91 9220918341


1. Purpose of This Policy

This Privacy Policy explains how Zynety Textiles and Fashion Private Limited (“Company,” “We,” “Us,” or “Our”) collects, stores, uses, and protects personal information obtained from customers, visitors, users, partners, and service providers through:

  • Our website or mobile application

  • Online store and e-commerce platform

  • Contact forms, newsletters, and support channels

  • Social media, marketing and advertising campaigns

  • In-person purchases or communication

By accessing our platforms, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of personal and non-personal information:

A. Personal Information

  • Full name

  • Contact number

  • Email address

  • Billing or shipping address

  • Payment details (processed via secure gateways — we do not store card/UPI numbers)

  • Order history and purchase preferences

  • Account login details (if you register an account)

B. Automated Data

Collected through cookies, analytics tools, and device tracking:

  • IP address

  • Browser type & device information

  • Pages viewed & time spent

  • Referral links

  • Geographic data (city/state)

C. Communication Data

  • Support conversations

  • Email/chat/WhatsApp interactions

  • Feedback or survey responses


3. How We Use Your Data

We use the collected information for:

  • Order processing, billing, and delivery

  • Account creation, login authentication, and personalization

  • Customer support and complaint handling

  • Transaction confirmation, invoices, and notifications

  • Promotional communication, offers, and product updates

  • Improving website functionality and user experience

  • Fraud detection, security monitoring, and legal compliance

We do not sell or rent user data for commercial gain.


4. Cookies & Tracking

Our platforms may use cookies and analytics tools to:

  • Personalize browsing experience

  • Track shopping cart behavior

  • Improve navigation and recommendation

  • Measure marketing performance

You may disable cookies from your browser settings, although some features may not function optimally.


5. Payment Data Security

Payments are processed through secure third-party gateways such as:

  • UPI providers

  • Banks & card networks

  • Digital wallets

  • Payment aggregators

We do not store your full card, UPI PIN, CVV, or sensitive financial data.


6. Data Storage & Protection

We take strong precautions to safeguard personal information using:

  • Restricted database access

  • Encrypted communication channels (SSL/HTTPS)

  • Secure hosting and infrastructure

  • Compliance with Indian consumer protection and data handling norms

However, no digital transmission is 100% risk-free, and we cannot guarantee absolute immunity against cyber threats.


7. Sharing of Information

We may share limited personal data with trusted partners strictly for operational purposes:

  • Courier and logistics companies (for shipment)

  • Payment gateways (for transactions)

  • Email/SMS service providers (for notifications)

  • Technical hosting and analytics platforms

  • Government or legal authorities (if required by law)

We do not trade or commercially sell user information.


8. Third-Party Links

Our website or marketing content may contain links to third-party websites. We are not responsible for privacy practices, accuracy, or content on these websites.

We recommend reviewing their individual privacy policies before sharing personal data.


9. User Rights

You have the right to:

  • Request access to personal data we hold

  • Update or correct account details

  • Request removal or deletion (unless legally required to retain)

  • Opt-out of promotional emails or SMS

  • Disable cookies from browser preferences

To request modifications or account deletion, contact:

📧 zynetytextilefashionpvtltd@gmail.com


10. Retention Period

We retain user information only as long as:

  • Required for business and service fulfillment

  • Necessary for legal, tax or audit obligations

  • Useful for reorders, replacement requests or customer support

Once no longer needed, data is securely deleted or anonymized.


11. Marketing & Communication

We may send promotional messages about:

  • New arrivals, offers and discounts

  • Order updates and shopping reminders

  • Brand announcements and upcoming collections

Users can unsubscribe anytime by:

  • Clicking “unsubscribe” in emails, or

  • Requesting removal via email or WhatsApp

We do not send spam.


12. Children’s Privacy

Our products and services are intended for use by adults. We do not knowingly collect personal information from minors. If you believe a minor has provided data, please notify us for removal.


13. Legal Compliance

We may disclose personal information when legally required:

  • Government requests

  • Court orders

  • Enforcement of legal rights or fraud investigations

  • Protection of our business, customers, and platform


14. Data Transfer

If required, personal data may be securely transferred across servers or service providers, within or outside India, under strict confidentiality and protection protocols.


15. Updates to This Policy

We may update, modify, or replace this Privacy Policy periodically. Updated versions will be posted on our platform. Continued use after updates implies acceptance.


16. Contact Us

For privacy concerns, queries, complaints, or data modification requests, contact:

Zynety Textiles and Fashion Private Limited
202, 2ND FLOOR, OCEAN COMPLEX, P-6, SECTOR-18
NOIDA, GAUTAM BUDDHA NAGAR – 201301, UTTAR PRADESH
📧 Email: zynetytextilefashionpvtltd@gmail.com
📞 Phone: +91 9220918341